Here’s what happens when you put your linens in our hands:
First: Your linens are inspected by experienced laundry personnel, using unbleached cotton gloves, aprons and ultra violet lights. They identify fibers, colors, trim, areas of wear and needed repairs. After testing and sorting by fibers, colors, condition and delicacy of trim, your linens are laundered in accordance with our experts’ instructions. Lace trimmed or delicately embroidered pieces are processed in our exclusive protective net case that permits superb cleaning, but protects ornamentation from snags and other processing hazards.
Water temperatures are carefully monitored for the proper range (130 -140oF) to kill dust mites and other micro-organisms, while still protecting the fabric and colors from high heat. Your bed linens are always shaken out and processed to avoid pilling and abrasion, and processed using gentle detergents, conditioners and anti-microbial's that are specially formulated for us and absolutely chlorine free.
Finally, all your bed sets will be treated to two final cold water rinses, leaving your sheets, pillow cases, duvets, etc. soft and smooth to the touch. The cleaning and drying cylinders we use are designed to limit mechanical action, minimize spinning, maximize air flow, eliminate over drying and prevent undue stress on fibers. Your fine linens are NEVER laundered in equipment with an agitator, which would be the kiss of death since agitators can easily distort or damage delicate linens. Finally, your linens are always pressed while slightly damp, then finger folded when completely dry. They are returned to you beautifully packaged in sets, ready for reuse or storage.